Mental health and crisis support

Nationally Recognised Training

Gain the essential skills and confidence to recognise and support people with a range of mental health issues such as depression, anxiety, suicide and addiction.


Mental Health and Crisis Support

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This course is relevant to a wide range of people, with mental health issues becoming more commonplace and First Aiders being called upon to help with colleagues, friends, family and members of the public.


1 Day

Course Outline

This course covers the following:

  • What is mental health?
  • What is a mental health crisis
  • Duty of care
  • Principles of crisis intervention
  • Recognising and responding to signs of a person who may be at risk
  • Providing support to people at risk
  • Where to go for assistance
  • Principles of self care

Statement(s) of attainment

On successful completion of this course you will be issued a statement of attainment in:

  • CHCCCS019 Recognise and respond to crisis situations

Assessment Information

A successful outcome for this statement of attainment will be determined by a range of different assessment methods including written assessment (questionnaire), observation of simulated and practical activities etc.


Complete First Aid for Mental Health E-Learning module


Ideal for workplace or community groups looking to train a group of people in one session, onsite training is a convenient and flexible training solution for you.

St John brings the training to you wherever and whenever you need it. This solution is available 365 days a year and 24 hours a day.