Become a Non-emergency Patient Transport officer.
Enrol online to secure your place, or speak to us to find out more on 03 8588 8398 (Available Monday-Friday 9:00AM - 4:30PM AEST)
Patient transport is our business. Our Trainers work in the industry and know how to train Patient Transport Officers to the highest standard. That's why our training produces the best quality candidates.
This qualification reflects the role of workers such as non-emergency patient transport officers who provide non-emergency transport and care for patients who have a low or medium acuity or chronic illness or disability and require transportation. Workers in this role provide appropriate patient assessment, follow procedures for safe removal of a patient for transport for pre-arranged or booked transport service and the time of response is not given high priority in comparison to emergency transport.
On successful completion of the course and application to careers@stjohnvic.com.au, graduates will be guaranteed an initial telephone interview for vacant Patient Transport Officer positions in the Non-Emergency Patient Transport division.
We have a strong preference to employ St John graduates as we are confident in the delivery of our training and find that our graduates are most job ready. So far, we have employed over 100 graduates of this course into our Non-Emergency Patient Transport division at St John as Patient Transport Officers.
REGISTER FOR THE NON-EMERGENCY PATIENT TRANSPORT INFORMATION SESSION
Find out more about the St John HLT31120 Certificate III In Non-Emergency Patient Transport course.
Hosted by Andrew Mills, Trainer for the Certificate III in Non-Emergency Patient Transport course at St John Ambulance Victoria. Join Andrew as he explains more about what the NEPT course is, why you should do this course, career pathways and the St John NEPT difference.
There are 13 units in the Certificate III Non-Emergency Patient Transport. These are listed below. Students will be required to attend one of our training facilities:
- St John Ambulance (Victoria), 601 Blackburn Road, Notting Hill, VIC 3168
- St John Ambulance (Victoria), Unit 8, 16A Keilor Park Drive, Keilor East, VIC, 3033
- Geelong Football Umpires' League, Kardinia Park, Geelong, VIC, 3220
- St John Ambulance (Victoria), 3 Endevour Way, Alfredton/Ballarat, VIC, 3350
Unit Code and Name |
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HLTAID011 Provide first aid |
HLTOUT008 Manage a Scene |
BSBMED301 Interpret and apply medical terminology appropriately |
CHCDIV001 Work with diverse people |
HLTAAP001 Recognise healthy body systems |
HLTINF006 Apply basic principles and practices of infection prevention and control |
HLTOUT001 Implement safe access and egress |
HLTOUT007 Transport non-emergency patients under operational conditions |
HLTOUT010 Communicate in complex situations to support health care |
HLTWHS002 Follow safe work practices for direct client care |
HLTWHS005 Conduct manual tasks safely |
HLTWHS006 Manage personal stressors in the work environment |
HLTOUT004 Assess and deliver basic clinical care |
This course consists of 19 days of face-to-face workshops and 8 placement shifts (available on Tuesdays to Fridays) with St John. Students are also required to complete self-paced workbooks, and self-guided learning. Students are given 6 months from course commencement date to complete the course. For Face-to-face sessions, placement shifts and simulated training, students will be required to attend one of our training facilities.
To commence in this course, you are required to have:
Course fees can be paid in fortnightly instalments through EzyPay when you enrol online, via Zip or direct payments.
EzyPay | Direct Payment | ZIP |
Course fee: $4995
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Course fees are $4995
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This course is eligible for Zip payments. Click to find out more. |
Payment must be paid in full prior to undertaking placement shifts.
If you wish to transfer after enrolment from one course date to another, a $50 administration fee will apply to reschedule.
Patient Transporter Job Duties generally include:
If you believe you may have some or all of the knowledge and skills covered in the units of competency, you may apply for Recognition of Prior Learning.
If you would like to apply for Recognition of Prior Learning, download and complete this form and forward to nept.training@stjohnvic.com.au
Study HLT31120 Certificate III in Non-Emergency Patient Transport and become a qualified Patient Transport Officer.
This certificate is the entry qualification into the ambulance and patient transport industry.
A successful outcome for this certificate will be determined by a range of different assessment methods including written assessment (questionnaire), observation of simulated and practical activities etc during placement. You will be required to demonstrate CPR on a manikin on the floor.
Participants will also be required to undertake a wide range of manual handling tasks in preparation for future employment.
All the Assessment Task Workbooks will be provided by your trainer in Microsoft Word or PDF. You
will need to complete your answers in the workbook and email to your trainer. Your trainer will provide you feedback in your workbook. In the Assessment Task Workbook, each assessment task provides explicit instructions on how to complete the task.
Patient Transporter Skills and Qualifications
Customer Service, Customer Focus, Bedside Manner, Physical Fitness, Verbal Communication, Listening, Documentation Skills, Decision Making, Patient Services, Health Care Administration, Health Promotion and Maintenance
There are no pre-requisite requirements in order to be eligible to undertake the Certificate III in Non-Emergency Patient Transport.
There are numerous requirements for completing a Certificate III in Non-Emergency Patient Transport. As a student, you are required to complete 19 days of face-to-face training workshops, self-paced workbooks, and self-guided learning. You are given six months to complete the course.
To complete the face-to-face sessions, placement shifts, and simulated training programs you will be required to attend one of our training facilities. You will also need a driver's license, a working with children check, police check and proof of vaccinations, among many other requirements.
The HLT31120 Certificate III in Non-Emergency Patient Transport is suited to anyone who wants to gain entry to the patient transport industry and provide non-emergency transport and care services to patients with low risk injuries, chronic illnesses or disabilities. This qualification is ideal for those who enjoy working with others as part of a team, and who like to provide high levels of customer service.
Certificate III in Non-Emergency Patient Transport consists of 19 days of face-to-face training workshops, which are offered one day each week. There are also 8 placement shifts with St John, which are available Tuesdays to Fridays. As a student doing HLT31120, you are given six months to complete the entire course. Certificate III in Non-Emergency Patient Transport is designed to be flexible, accessible, and rewarding.
HLT31120 Certificate III in Non-Emergency Patient Transport is required for a range of professional titles. Potential job roles related to this qualification include non-emergency patient transport officer, ambulance community officer, and private sector patient transport officer. Units of Competency achieved may provide a pathway to other qualifications, especially those related to patient transport and pre-hospital care knowledge.
Yes. Along with our certificate courses St. John offers an impressive array of general first aid training, including our short and sharp Bitesize eLearning courses. Check our first aid training page to learn more.
We recommend green P platers research employment opportunities with their preferred NEPT employer due to each provider having different employment requirements.