St John Ambulance

HLTAID011 Provide First Aid

Nationally Recognised Training

Suitable for both people in workplaces and members of the public who would like a comprehensive first aid course.


HLTAID011 Provide First Aid - 1 day (Includes CPR)

No pre-learning required.

Course delivery: Face-to-face training in small groups with strict infection control practices. A mixture of practical exercises and video.

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HLTAID011 Provide First Aid - 4 hour (Includes CPR)

Requires pre-learning.

Course delivery: Face-to-face training in small groups with strict infection control practices. A mixture of practical exercises and video. The pre-learning uses a range of videos.

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HLTAID011 Provide First Aid (includes CPR) - Virtual Classroom

Requires online pre-learning prior to your Virtual Classroom date

Course delivery: 4.25 hour online Virtual Classroom in real time, live with your trainer on a video conference with a small group of students. All assessments are completed in this session. Brand new training resources included (including manikin) delivered to your home or workplace for you to keep. You will need reliable internet access and a laptop or tablet with a camera, speaker and microphone.

From 1st Sept 2022 government directions require students to perform first aid assessment tasks on another person, who acts as the ‘mock casualty’. For virtual classes from September onwards students need to arrange a second person to join them for 1hr 15 mins in the second half of the class time.

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About This Course

This course teaches the skills and knowledge required to recognise and respond to life-threatening emergencies and provide a first aid response to a casualty in a range of situations.

Suitable for people in workplaces and members of the public who require a comprehensive first aid course. Previously known as HLTAID003, Senior First Aid, Workplace Level 2, and Apply First Aid. Includes CPR.

The course topics include the DRSABCD action plan and responding to emergency situations, cardiopulmonary resuscitation (CPR), burns, asthma, anaphylaxis, sprains and strains.

This course is taught by St John trainers with over 100 years of combined experience and backgrounds in Nursing, Education and Leadership. They are ready to share their experience and passion with you that creates confidence to perform first aid should you ever need to.

About Virtual Classroom Training

The Provide First Aid Virtual Classroom option happens in a live online video conference, which provides the benefit of the live classroom environment, but in the comfort of your own home or workplace:

  • 100% Online: all course equipment (e.g. adult manikin, baby manikin, EpiPen trainer, placebo inhaler, spacer, bandages, first aid kit) and bandages sent to your home or workplace for you to keep
  • Time-Saving: no need to worry about the commute, traffic or finding parking
  • Convenient: log in from wherever you are - at home, in the office or anywhere else
  • COVID Safety: train at home or in your workplace, with the assistance of one other person of your choosing

Fully Accredited: receive your Nationally Recognised Statement of Attainment (ie certificate), equivalent to the same achieved via face to face training.

Updated 10 August 2022

For the continued safety of staff and students in line with current COVID settings, the following measures are in place:

  • PPE including masks and gloves are available at our public classes for students
  • All students are required to wear masks during any assessments that prevent them from maintaining 1.5m distance from another student
  • Thorough cleaning of all equipment after every class
  • Alcohol based hand sanitiser is available throughout the venue for use upon arrival, during class and on departure
  • We discard all bandages, dressings or other class consumables at the end of the class and they are not re-used

If a student has tested positive for COVID-19 in the 7 days prior they must not attend any face-to-face St John training course.

From 1st Sept 2022 government directions require students to breathe into the manikins as part of their training.

For a limited time only, all First Aid training will come with access to our Infection Control eLearning course that participants can complete online in just 45 minutes.

Students will receive a link to the course on their student readiness page.

This course provides practical advice for you and your workplace teams to follow to help reduce the spread of infection such as Coronavirus.

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What is SJx: The St John Experience

Designed for busy people and workplaces, SJx uses technology to deliver a high quality First Aid training experience in a reduced amount of time.

Resulting in:

  • An engaging, interactive experience
  • Faster more concise training
  • Improved ability to recall training in a real-life emergency situation
  • Efficient training delivery without compromising on learning quality
  • Receive your certificate on the same day

SJx Delivery:

  • 4 hour Face to Face - Pre-learning required
  • 1 day Face to Face - No pre-learning
  • 4 hour 100% Virtual - Pre-learning required - NEW

Course Outline

This course covers the following:

  • Roles and responsibilities of the first aider
  • The DRSABCD action plan and responding to emergency situations
  • Managing unconscious casualties
  • Cardiopulmonary resuscitation (CPR)
  • Using a defibrillator (AED)
  • Legal issues in first aid
  • Infection control
  • Diabetes
  • Heart attack
  • Asthma
  • Anaphylaxis
  • Wound and bleeding management
  • Burns
  • Fractures and dislocations
  • Sprains and strains
  • Head and facial injuries
  • Spinal injuries
  • Medical emergencies
  • Choking
  • Heat and cold induced conditions
  • Poisoning management
  • Bites and stings
  • Stroke

Statements of attainment

On successful completion of this course you will be issued with the following statements of attainment:

  • HLTAID009 Provide cardiopulmonary resuscitation
  • HLTAID010 Provide basic emergency life support
  • HLTAID011 Provide First Aid

St John recommends, as per the First Aid in the Workplace Code of Practice and the Australian Resuscitation Council guidelines, that first aid skills are renewed every 3 years, and resuscitation skills are renewed every 12 months.

A successful outcome for this statement of attainment will be determined by a range of different assessment methods including a questionnaire, observation of simulated and practical activities etc.

You will be required to demonstrate CPR on a manikin on the floor.

This course requires Online Mandatory Pre-Assessment for the 4 hour version to be completed before the course date.

If Online Mandatory Pre-Assessment is not completed prior to the course date, students will not be permitted to enter the class and will not receive certification.

Training Cancellations / Refund Policy: Refunds will not be issued for cancellations made less than 5 business days prior to the start of your course. If you wish to cancel, you must contact St John 1300 360 455 or emailing at least 5 working days prior to the commencement of the course to be eligible for a refund of the course fees. Full terms and conditions can be found here.

Why train with St John?

WE'VE GOT YOU COVERED - St John are the largest provider of First Aid Training in Victoria. We have First Aid Training available in more locations than any other provider.

FLEXIBILITY - With the flexibility to train onsite at our facilities or at your workplace, we can train you and your business wherever and whenever it suits you – 24 hours a day, 365 days a year!

QUALITY - A training experience you can trust to be delivered to the same high standards by our passionate trainers, wherever and whenever training is completed.

WE GIVE BACK TO THE COMMUNITY - St John is a self-funded not for profit. Our earnings go towards community programs which equip and prepare people to save lives.

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