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St John Volunteering

Volunteers have been the lifeblood of St John Ambulance Victoria since 1883. For well over one hundred years our volunteers have been saving lives and delivering care and compassion to those in sickness, suffering and distress throughout Victoria.

St John volunteers

Our volunteers come from all walks of life - we are a reflection of the communities that we serve.

We currently have more than 2,200 volunteers who on average treat more than 27,000 patients each year in situations ranging from acute emergency situations through to minor sprains and grazes.

We are always looking for enthusiastic, willing and capable people to become part of our rich history of saving lives through First Aid. If you have the time and energy to volunteer we would certainly like to hear from you.

St John Volunteers
St John Regional Volunteers

What roles are available?

  • St John First Aider

    First Aid Services

    Join our team of dedicated volunteers who provide first aid services at events


    St John First Aiders

    As a St John First Aider, you will be taught to deal with a variety of patient needs from applying a simple band-aid through to performing Cardiopulmonary Resuscitation (CPR). St John provides a comprehensive training program so you do not need any prior knowledge/skills to join.

    The steps to becoming a St John First Aider:

    1. Attend a group information/recruitment session
    2. Complete the online application
    3. Acquire the Nationally Recognised HLTAID003 Provide First Aid Certificate
      1. You do not need to have the certificate prior to submitting your application. Once your application is approved for progression we will provide you with access to one of our first aid courses FREE OF CHARGE.
      2. If you already have a valid/current HLTAID003 Provide First Aid qualification you can upload your certificate as part of your online application
    4. Submit to a National Police Check – Existing checks will not be recognised, all applicants invited to progress will be expected to submit to a new check, the cost of which will be covered by St John
    5. Submit to a Working With Children Check – Existing checks will be recognised, all progressing applicants without an existing check will be required to submit to a new volunteer check
    6. Provide a suitable photograph for a unique identity card
    7. Attend a one day induction session

    Volunteer Development Pathways

    Once part of St John you will have the opportunity to explore and experience a range of specialist and leadership roles, the most common roles being;

    FIRST RESPONDERS are St John volunteers (First Aiders) who have completed additional training and acquired more advanced qualifications. As a result they are able to practice more advanced first aid skills which in turn mean that they are in greater demand when it comes to volunteering for our most popular events/venues. Once trained, our volunteers will be able to;

    • Take on increased levels of responsibility
    • Provide advice and direction to First Aiders and youth members
    St John First Responders
    St John Leadership Roles

    LEADERSHIP ROLES (ADULT DIVISIONS) There are currently 47 adult divisions across Victoria. Each Division is managed by a management team of approximately 6 volunteers. St John is a great place to develop and demonstrate leadership skills through participation in leadership training and contributing to the management of dedicated and enthusiastic volunteers.

    LEADERSHIP ROLES (YOUTH PROGRAM) There are currently 21 divisions within the St John Youth Program. Each division is managed by a management team of approximately 4 adult volunteers who are responsible for delivering a weekly educational program to young people between the ages of 12 and 17 years and supervising fun social activities that support the engagement of young people in the program. Previous involvement in a youth program is not required by adult volunteers as training will be provided.

    LEADERSHIP ROLES (STATE OPERATIONS) There are a wide range of leadership roles available within the State Operations Team (E.g. Event Mentor, Venue Manager, Event Commander/Deputy Commander, Clinical Coordinator, Event Liaison, Team Leader) which is responsible for the management of our state level events and major venues. St John provides extensive training and professional development to equip volunteers for these challenging yet rewarding roles.

    St John Leadership Roles (State Operations)
    St John Communcations Officer

    COMMUNICATIONS OFFICERS are St John volunteers who have completed additional training in order to be able to play a crucial role in ensuring that St John provides an efficient emergency response across the state of Victoria. Once trained, our volunteers will be able to;

    • Operate our radio network at 3SJ Melbourne (Mount Waverley)
    • Operate our field systems at major venues and major events
    • Operate our Computer Aided Dispatch system which is relied upon by Event Commanders, Event Organisers and the Emergency Services in order to provide the best possible patient outcomes

    BICYCLE EMERGENCY RESPONSE TEAM (BERT) volunteers are First Responders or Healthcare Professionals who have completed additional training and acquired specialist skills. In order to be selected for the BERT you must be a competent bike rider and able to complete a physical assessment that includes an endurance bike ride of approximately 60km and a beep test. Once trained, volunteers will be able to undertake specialist deployments in areas not easily accessible by a vehicle/ambulance due to the terrain, distance or volume of people (E.g. Melbourne Cup, Australian Formula 1 Grand Prix, Marathons and Fun Runs).

    St John Bicycle Emergency Response Team (BERT)
    St John Endorsed Presenters

    ENDORSED PRESENTERS are St John volunteers who have good communication skills and a desire to educate and develop other volunteers. Endorsed Presenters will normally have been a St John volunteer for approximately two years prior to taking up the role in order to gain the necessary organisational knowledge to be able to guide and advise other volunteers. Once endorsed as a presenter our volunteers will be able to deliver all of the non-accredited St John training modules.

    ENDORSED TRAINERS are St John volunteers who have excellent communication skills and a proven ability to deliver training and assessment services in the vocational education/training sector. Endorsed Trainers will hold the Certificate IV in Training and Assessment. Once endorsed as a trainer our volunteers will be able to deliver all of the non-accredited St John training modules plus nationally accredited first aid training and assessment.

    THE LOGISTICS TEAM is made up of St John volunteers who play a vital role in the provision of first aid services at major events and venues. Liaising closely with Event Commanders and the Event Support Team they coordinate the supply of the equipment, vehicles and other essential materials in the days and weeks leading up to each event.

    St John Logistics
  • St John Healthcare Professionals

    Healthcare Professionals and
    Student Healthcare Professionals

    Gain invaluable clinical experience volunteering at a diverse range of local and major events, utilising your skills across a wide range of patient presentations
    St John Healthcare Professionals

    St John Healthcare Professional volunteers deliver an extensive range of clinical services which include advanced airway management, trauma care and cardiac care. As a result of their expertise our volunteers are in high demand for major events including;

    • The Melbourne Cup Carnival at Flemington Race Course
    • Large music and dance festivals such as Pitch Music and Arts Festival, Esoteric and Beyond the Valley
    • Australian Formula 1 Grand Prix

    Types of Clinical Deployment include:

    The Medical Assistance Team (MAT) comprises volunteer healthcare professionals (doctors, nurses and paramedics), administrative, and logistics staff. It is deployed to major events with the intention of reducing ambulance transfers and hospital presentations while providing care and clinical advice to patients who present with conditions outside of the first aider/first responder scope of practice. The services that the MAT provides are often tailored to an event but may include advanced clinical assessment, dislocation reductions, intravenous fluids, sedation of agitated patients, point of care blood testing, stabilisation and monitoring of critical care patients, and advanced airway management.

    The Health Emergency Response Team (HERT) comprises two healthcare professionals of which one is an independent practitioner (doctor or paramedic). HERT’s are deployed to events to support first aiders and first responders by providing a higher level of clinical intervention. The primary aim of the HERT is to assess and stabilise the patient prior to ambulance transfer.

    There are lots of great reasons for Healthcare Professionals to volunteer with St John:

    • Stay competent in the fundamentals of health care
    • Develop essential pre-hospital skills including triage and complex care
    • Access to specialised training/qualifications in frontline management, training and assessment, and emergency management
    • Opportunities to undertake operational leadership and managerial roles at State events
    • Gain an understanding of the State Health Emergency Response Plan (SHERP) and disaster medicine including chemical, biological and radiological incidents
    • Access to simulation training
    • Network and interact with other health professionals and emergency services agencies
    • Supervise and mentor less qualified volunteers
    • Access to an alternative membership model for experienced personnel with an interest in clinical deployments

    Student Healthcare Professionals are presented with a unique opportunity once qualified as a First Responder to:

    • Be supervised and supported by some of the best medical experts in Australia
    • Undertake additional qualifications including medications training and assessment, and emergency management training
    • Access simulation training
    • Network and interact with registered health professionals and emergency services agencies
    St John Healthcare Professionals

Valuing our Volunteers

St John has developed a Volunteer Agreement within which we highlight our commitment to our volunteers and what we require of them in return, by way of;

  • Event attendance
  • Training and qualifications
  • Communication
  • Fitness for duty
  • Pre membership checks

Click the link below to read our Volunteer Agreement

Volunteer Agreement
St John Volunteers - Valuing our Volunteers

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